Terms of service

Last updated 4 October 2026

Acceptance of terms

This website and any related tools, content, or services offered under the Halehold name (together, the “Services”) are a project of Halehold. By accessing or using the Services you agree to be bound by these terms and by the privacy policy. If you do not agree, do not use the Services.

Relationship to Halehold

These terms operate alongside, and are subject to, the governing documents and policies of Halehold, as adopted and amended from time to time in Halehold’s sole discretion. In the event of any conflict, those governing documents control. Nothing in these terms or in the Services creates any partnership, joint venture, agency, employment, fiduciary, or advisory relationship with Halehold, nor any interest in Halehold or its assets.

Access

Access to some or all of the Services may be granted, limited, suspended, or withdrawn by Halehold at any time, for any reason or no reason, with or without notice, in its sole discretion. Halehold has no obligation to provide the Services to anyone.

SMS and text messaging

The program. Halehold sends operational text messages to individuals who have provided their mobile number and given written consent: notifications, reminders, alerts, scheduling and status updates, and replies to messages those recipients send us. The messages are sent by Halehold’s own assistant software on Halehold’s behalf. This is not a marketing program and nothing is offered for sale through it.

How recipients opt in. There are two ways, and no keyword to join. A person may submit their own number through the sign-up form at halehold.com/sms, checking a box that carries the consent wording in full. Or they may give their number to Halehold directly and agree to receive these messages. Either way Halehold records the date and time, the number, and the exact consent wording agreed to. A number is never added from any other source, Halehold does not buy or rent lists, and consent is never a condition of anything.

Stopping messages. Reply STOP to any message to stop all further messages. One confirmation is sent and nothing follows it. Reply START to begin receiving them again.

Help. Reply HELP for assistance, or use the contact address at the bottom of this page.

Frequency, rates, and delivery. Message frequency varies. Message and data rates may apply, and they are a matter between the recipient and their mobile carrier. Delivery is not guaranteed, and mobile carriers are not liable for delayed or undelivered messages. Carrier support may change without notice.

Privacy. Mobile numbers and text messaging consent are never sold, rented, or shared with third parties or affiliates for marketing or promotional purposes. The detail is in the privacy policy.

Intellectual property

The Services and all content, marks, designs, and materials within them are and remain the property of Halehold or its licensors. No license or other right is granted except the limited, revocable right to view the website for personal, non-commercial purposes.

Submissions

By sending or submitting anything to Halehold, you grant Halehold a perpetual, irrevocable, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, modify, adapt, publish, and distribute it for any purpose, and you represent that you have the right to grant that license. Halehold owes no duty of confidence, attribution, or compensation with respect to anything submitted.

No warranty

The Services are provided “as is” and “as available”, with all faults and without warranty of any kind, express, implied, or statutory, including any warranty of merchantability, fitness for a particular purpose, title, accuracy, availability, or non-infringement.

Limitation of liability

To the fullest extent permitted by law, Halehold and its operators shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, nor for any loss of profits, data, goodwill, or opportunity, arising out of or relating to the Services, under any theory of liability, even if advised of the possibility of such damages. In no event shall the aggregate liability of Halehold exceed one hundred United States dollars (US $100).

Indemnification

You agree to indemnify, defend, and hold harmless Halehold and its operators from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or connected with your use of the Services or your breach of these terms.

Governing law and venue

These terms are governed by the laws of the State of California, without regard to conflict-of-laws principles. Any dispute shall be brought exclusively in the state or federal courts located in San Mateo County, California, and you consent to personal jurisdiction there.

General

If any provision of these terms is held unenforceable, the remainder continues in full force. Halehold’s failure to enforce a provision is not a waiver. These terms are the entire agreement regarding the Services and may be changed by Halehold at any time; changes take effect when posted and continued use constitutes acceptance.